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Refund Policy


We guarantee that the products sold in our website, other than explicitly stated, are 100% brand new and free from defects in material and workmanship.

 

We warrant our products for 1 year under normal, non-commercial use. Defective products could be replaced if returned within a year since the date of purchase. The return must be accompanied by a Return Merchandise Authorization (RMA) number, which is to be issued upon request, and must be shipped prepaid.

 

Our warranty does not extended to any products that are physically damaged or that are not under normal operating conditions as a result of misuse or improper installation on the buyer/user's part.

 

Where applicable, all requests for warranty returns must be accompanied by a proof of purchase and be made through the dealer or outlet where the item was originally purchased.

 

If you change your mind and want to return the item for a refund, you can contact our customer services department and obtain a Return Merchandise Authorization (RMA) number within fifteen (15) days of purchase. Return within thirty (30) days from purchase can be for exchange, credit or refund at our discretion. NO REFUND accepted after 30 days of purchase.

 

A product returned for refund or exchange must be in its original packaging, and it must be complete, and undamaged. Customer is responsible for shipping charges on returned items. For your protection, we strongly recommend that you insure your return shipment against loss or damages, and that you use a shipper that can provide you with proof of delivery.

 


YueLong is a leading worldwide professional tattoo supplies online supplier. We have worked about 12 years on tattoo and win.
Our products mainly include tattoo kits,tattoo machine, tattoo inks, tattoo power supply, tattoo needles, tattoo make- up supplies,
tattoo transfer supply, tattoo tips, tattoo tube and grips, and tattoo art pictures.

All prices are in USD. © 2014 YueLong-Tattoo.com. All Rights Reserved.